Política de envío

Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.
  

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.

Order Tracking

• Once your order ships, you’ll receive a tracking number via email to monitor its progress.

Damaged Items

• If your order arrives damaged, notify us within 48 hours with photos, and we’ll resolve the issue promptly.

Undeliverable Packages

• If a package is returned to us as undeliverable due to an incorrect address or refusal of delivery, we will contact you to arrange for re-shipping at your expense.
• Please double-check your shipping information before completing the order to ensure accuracy.

Order Changes

• Need to modify your order? You can request changes (address update, item swap, etc.) within 24 hours of placing your order by contacting us. Once the order is shipped, no further changes can be made.

Lost or Stolen Packages

• We are not responsible for lost or stolen packages marked as delivered.
• If this happens, please contact the carrier directly or reach out to us, and we’ll assist where possible.