Shipping policy

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.

  • Shipping promotions may be available from time to time and may vary depending on the current offer.

Shipping Times

  • Estimated delivery times vary depending on your location and the shipping method selected at checkout.

  • International orders may take longer due to customs processing or other circumstances outside of our control.

  • Please note that delivery times are estimates and are not guaranteed.

Order Tracking

  • Once your order ships, you’ll receive a tracking number via email so you can monitor your package’s progress.

  • Please allow some time for tracking information to update after your order has been shipped.

International Shipping & Customs

  • We ship worldwide.

  • International customers may be responsible for customs duties, taxes, or other fees imposed by their country. These charges are not included in the shipping cost unless otherwise stated at checkout.

  • Customs processing times may vary depending on the destination country.

Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product.

  • We’ll review the issue and assist you with the next steps.

Undeliverable Packages

  • If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to collect the package, we will contact you to arrange for re-shipping.

  • Additional shipping costs may apply for re-shipping.

  • Please double-check your shipping information before completing your order to ensure it is accurate.

Order Changes

  • If you need to modify your order, including an address update or item change, please contact us within 24 hours of placing your order.

  • We’ll do our best to accommodate your request, but changes cannot be guaranteed once an order has been processed or shipped.

Lost or Stolen Packages

  • We are not responsible for packages that are marked as delivered by the carrier but are reported as lost or stolen afterward.

  • If this happens, please contact the shipping carrier directly. You may also contact us, and we’ll assist where possible.